Frequently asked questions
Q. What type of fireplaces do you sell?
A. At Fireplaces WA we sell gas, wood, electric and ethanol fireplaces. We have a range of open Jetmaster gas and wood fireplaces, Lopi, Ortal and Regency balanced flue direct vent gas fireplaces, Stovax, Lopi and Regency slow combustion units, Cocoon and ICON ethanol fires and Gazco electric fires. We also sell the Da Vinci range of custom gas fires and Ortal fires, which offer high end residential, commercial and hospitality clients flexible window application, three-sided, space creators and corner units to name but a few.
Q. Am I able to put your products into an existing fireplace?
A. Yes, once you have come to see our range in the showroom our installation team will come and have a look at each individual masonry chimney, advise on which heating solution will best heat your home and provide you with an obligation-free quote.
Q. Do you offer a full installation service?
A. Yes we have a fully qualified team of expert installers who will liaise directly with your building supervisor on a new build or complete a retrofit in your existing fireplace.
Q. We would really like to install a fireplace but we have a second floor slab that might make it difficult. Do you have any advice?
A. Yes – in these scenarios the Lopi, Ortal or Regency balanced flue gas fire ranges offers versatility with exceptional heat output.
Q. Do you have any outdoor fireplaces?
A. Yes many of our Jetmaster gas and wood fireplaces, have been installed in alfresco dining and entertaining areas in private homes, pubs and restaurants. An outdoor fireplace is the perfect accessory to enhance the liveability of your outdoor living area all year round.
Q. We have been looking to build in an outdoor wood fireplace in our alfresco area and were hoping that it could double as a barbecue. Does such a thing exist?
A. Jetmaster manufactures a very popular wood barbecue/braai that when not being used for cooking doubles as an open wood fire that immediately gathers a crowd, year round.
Q. I really like the sleek modern look of the linear burners but don't have anyone to build the stud frame. Do you also offer this service?
A. We have a range of linear fireplaces up to 2500 from Lopi, Regency and Ortal that complement today’s contemporary homes and offer a full installation if you don't have a builder on site to construct the stud framework required.
Q. Do you supply mantlepieces and fireplace furniture?
A. When you purchase a fire from Fireplaces WA we can supply custom design stainless steel or black trims and kit form timber and MDF mantlepieces and custom reconsituted limestone mantle and marble and granite hearths. We can offer educated design solutions to suit any style of home, be it contemporary or traditional.
Q. Do your products have a manufacturer’s warranty?
A. Yes, all our products have warranty substantiated by proof of purchase.